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Everything you need to know to get SGS working for you:
- Where does SGS inspect vehicles? – We
inspect vehicles wherever it is convenient – home, office
or any other location selected. Our inspectors work 7 days a week.
After an inspection is ordered, one of our Customer Service Representatives
will call the seller to schedule a convenient time and place. SGS
is all about convenience for our customers.
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- How long does it take to get an inspection completed? – Usually
two days, depending on the location of the vehicle. SGS
Vehicle Inspection Reports are then available on-line within
24 hours of the completed inspection.
- How long do inspections take? – Usually
30 to 45 minutes. Exotic, collector and high-end luxury cars
take slightly
longer.
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- Can buyers and/or sellers order inspection report? – Either
buyers or sellers can request SGS Vehicle Inspection Reports.
The seller or a representative of the seller must be present
at the time of the inspection. If you are the potential buyer,
you MUST obtain the seller’s permission for us to contact
them. We also require that the buyer provide the seller’s
contact and vehicle information.
- What information will I
have to have at the time of the inspection? – If
the inspection includes a test drive, the vehicle registration
and proof of insurance must be provided
to the inspector.
- Will permission be required for the inspection? – The
owner of the vehicle or the owner's representative will
be required to sign an “Authorization
Agreement” giving us permission to inspect and test
drive the car.
- How do I order an inspection? – Just
click on “Order Inspection”,
and you will be transferred to Swapalease to arrange for payment. After
approval, you will be transferred back to us to order the inspection.
One of our representatives will call the seller to set a convenient
appointment for the inspection, or they can call the SGS Customer
Service Center at 1-800-806-0868, Monday through Friday, between
8 a.m. until 9 p.m. (Eastern Time) to schedule an inspection.
- Will I have an opportunity to provide feedback
on the SGS Inspection? – One of our customer
service representatives may contact you for your comments.
And,
you can always send us
a message at us_csc@sgs.com concerning the SGS experience.
We welcome your questions and comments at any time.
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